Purchase Terms and Conditions |
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We have the ambition to always deliver high service to our customers, and therefore we work according to the following terms and conditions.
If you have any questions please feel free to contact us. |
Our Pastries |
The current prices are listed on each product. On all orders of fresh pastries in Sweden is included VAT 12%. Shipping on 99 SEK on regular orders, 199 kr on the order type cake-o-gram today.
Note! There may be traces of nuts in all baked goods |
Personal Information |
When you register as a customer, you agree that Pastry Sweden AB will register your personal information. We will not divulge information to third parties. As a customer, you have the right to request the amendment or deletion of your information. You also have the right to extract the data registered. |
Product Description |
We strive to deliver the pastries that correspond to the product images, but variations may occur when baking is a craft. Cakes for delivery same day guarantee, we do not select the products, the pastry shops have different standard assortments. |
Order Confirmation |
When the order is complete, you will receive a confirmation on your screen and an order confirmation will be sent to your email. |
Delivery Times |
We guarantee delivery the day if we have received the order in accordance with the instructions for the desired product. We can to most major cities in Sweden to deliver during Saturdays. However, we cannot deliver on Sundays and public holidays. We cannot guarantee the time passing but we will try to accommodate any wishes, of course. Office is closed and unmanned Saturdays, Sundays and public holidays. Incoming orders on Saturdays, Sundays and public holidays are handled hence the first weekday. You can always contact us by email, but all incoming mail is processed the first weekday following Saturday, Sunday and public holidays. Under extreme weather conditions we cannot guarantee that your order will be delivered on time. If we are not able to deliver, it will instead be delivered as soon as possible. |
Payment and Security - Corporate Client |
You must be 18 years of age to order from Pastry Sweden AB. You have several payment options to choose from and the safety of payment on our website is the highest possible. Short and Direct payments are managed via DIBS payment service provider and invoice payments are handled through Klarna.
Your online payment is secured by Pastry Sweden AB that uses DIBS payment services (www.dibs.se) and Swedbank. DIBS systems are approved by all Swedish banks and certified according to PCI DSS of VISA and MasterCard to provide paying transactions in highest security class. All communication between the store and your bank are handled by DIBS and encrypted via SSL (Secure Sockets Layer). The payment is done on a secure page, you can see through to the address on the payment page begins with https://and a padlock appears in the bottom right-hand corner of your browser. Pastry Sweden AB never has access to the card information and therefore cannot record or store your credit card information. DIBS also supports 3D Secure in order to identify the cardholder for purchases on the Internet and thereby reduces the risk of misuse of credit card information. Is your card attached to the 3D Secure, you will be linked over to your bank for verification before payment is approved. Do you have additional questions about the security or payment methods, please contact us.
Terms of payment of the invoice is 14 days. For late payment a reminder fee is based on the amount allowed under the law, at the present it is 50 SEK and a penalty interest of 24% + applicable reference rate. The customary credit check without a courtesy copy is made and the delivery is carried out only to the registered address. When selecting the invoice payment is an additional fee of 25 SEK including VAT. Have you lifted your purchase due to delayed delivery, money will be refunded to you within 30 days from the date of delivery, (read conditions during delivery if the delayed delivery). |
Personal Number and Organizational Number |
When selecting the invoice payment option, we need your personal number/company registration number in order to process your purchase. |
Privacy |
Pastry Sweden AB treats all information as confidential. The purchaser's data must be properly completed as we may need to come in contact with the person. Pastry Sweden AB will not divulge any information to a third party without having received authorization from the client themself. |
Modes of Delivery |
The pastries come out of the local confectioner or by courier to the recipient. To a few smaller towns and villages in Sweden the only possible mode of delivery is to notify the recipients about the pastries and then the recipient retrieves them in Patisserie. |
When you register as a customer, you agree that Pastry Sweden AB will register your personal information. We will not divulge information to third parties. As a customer, you have the right to request the amendment or deletion of your information. You also have the right to extract the data registered. |
Fake Orders |
All scams and fake orders are reported to the police. |
Complaints |
If you are not satisfied with your order please contact Pastry Sweden AB (skickatarta.se) via telephone number 010-330 010 110 or via e-mail info@tarta.se. As a consumer, you are entitled to compensation for the costs of any returns or costs incurred on grounds of error. The right of withdrawal applies for non-utilized services and must be communicated to us in advance of the chosen delivery date. Pastry Sweden AB, follow the General recommendations of the Board in a dispute. Consumers can contact the National Board for consumer complaints (ARN) If you feel insecure in their cases: tel + 46 (0) 8-508 860 00 or visit their website www.arn.se. |
Business Information |
Pastry Sweden AB Västra Rönneholmsvägen 66 217 41 Malmo Responsible: Magnus Noord (VD) Organization Number:556820-7053 |
Miscellaneous |
All materials can be downloaded from the website at your own risk. We handle e-mails and orders during our business hours Monday-Friday 09: 00-16: 00 |